Privacy Policy

Who we are

The Telephone Box Caister Ltd ("we", "us", "our") is a company registered in England and Wales, trading from 43A High Street, Caister-on-Sea, NR30 5EH. We are the data controller for any personal information you share with us.

What we collect

• Contact details (name, phone, email) when you book a repair or request a quote.
• Device details, fault descriptions and photos you submit.
• Payment information processed securely by our payment provider — we do not store card numbers.
• Basic technical data (IP, browser) via essential cookies.

How we use it

To carry out repairs, send quotes, contact you about your device, handle warranty claims, and meet legal obligations. We never sell your data.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your data, and complain to the ICO. Email thetelephoneboxcaisterltd@gmail.com.